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Water is returning to west Suffolk villages Woolpit and Elmswell

PUBLISHED: 10:44 06 September 2018 | UPDATED: 12:49 06 September 2018

A burst main has led to loss of water to homes in Woolpit and Elmswell. Stock picture. Picture: CITIZENSIDE.COM

A burst main has led to loss of water to homes in Woolpit and Elmswell. Stock picture. Picture: CITIZENSIDE.COM

(c) copyright citizenside.com

Water is back on for many homes in the west Suffolk villages Woolpit and Emswell.

Two burst water mains led to people losing their water this morning, but a spokeswoman for Anglian Water said the majority of customers now have supplies.

While some people lost water completely, others had low pressure. About 100 customers are believed to still be affected.

A spokeswoman said earlier: “We’re sorry some customers in Elmswell and surrounding areas may have low water pressure or no water at all this morning.

“Our teams are working to fix two burst water mains in the area. We’re rerouting water around the network and using tankers to restore supplies to as many customers as possible while we make the repairs, which we expect to be completed this afternoon.

“Once again we’re sorry for any inconvenience this causes and we’d like to thank customers for their patience while we get things back to normal.

“When the water supply comes back some customers may notice their water is a cloudy or discoloured. This can happen after a pipe has burst, but is harmless and is caused by millions of tiny air bubbles. If you leave the water to clear in a glass or run your tap for a bit it will soon disappear.”

Some residents took to contacting Anglian Water via Twitter to find out what was going on and when their properties would have water again.

One person said they noticed low pressure in Elmswell at 5.30am and later the water went off and a Woolpit resident claimed it was the third time in two weeks they had gone “hours with no water”.

An Elmswell mum said when she went to go on the A14 this morning to get to work there was water pouring all over the road.

Anglian Water tweeted they expected supplies to be back to normal by 3pm.

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